Privacy
# PRIVACY NOTICE
**Effective date: September 29, 2026**
Powerhouse Advanced Technologies respects the privacy of the people and organizations that use our website, contact us, request our services, submit project information, or use our client and project-management tools.
This Privacy Notice explains how personal information is collected, used, stored, shared, and protected when you interact with **powerhouseadvancedtechnologies.com** and related Powerhouse services.
Depending on the relevant relationship and jurisdiction, services may be provided by **Powerhouse Advanced Technologies LLC** in the United States or **Powerhouse Advanced Technologies** in Burkina Faso. Legal, contractual, registration, and tax information relating to each entity remains associated with the applicable entity and jurisdiction.
For privacy questions or requests, contact:
**ssupport@powerhouseadvancedtechnologies.com**
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## 1. Information We Collect
We collect only information that is reasonably necessary to operate our website, respond to requests, manage projects, provide services, secure our systems, and meet applicable legal or contractual requirements.
### A. Contact information
When you contact us or start a project, we may collect:
- your name;
- organization or company;
- email address;
- telephone number;
- WhatsApp or other preferred contact information;
- country;
- preferred language;
- preferred method of communication.
### B. Project and business information
When you request services or submit a project, we may collect information such as:
- the service you are interested in;
- your business or operational needs;
- project objectives;
- current systems, processes, infrastructure, or tools;
- desired future state;
- technical or operational requirements;
- requested integrations;
- project constraints;
- expected timeline;
- budget range, if voluntarily provided;
- project status, milestones, approvals, and delivery information.
### C. Documents and files
You may submit documents needed to understand or perform a project, including:
- requirements documents;
- completed Powerhouse templates;
- specifications;
- spreadsheets;
- diagrams;
- screenshots;
- images;
- reports;
- proposals;
- technical documentation;
- other supporting materials.
Project files are not intended to be publicly accessible and are subject to authorization controls.
Please avoid sending information that is unnecessary for the purpose of your request.
### D. Account and client-portal information
If you receive access to a Powerhouse client portal, we may process:
- account information;
- authentication and authorization records;
- project access permissions;
- project activity;
- client-visible communications;
- approvals;
- document-access records;
- meeting information;
- security and audit events.
### E. Meeting and scheduling information
When meetings are requested or scheduled, we may process:
- requested or confirmed meeting times;
- participant information;
- calendar information necessary to determine availability;
- meeting-service information;
- meeting status and project association.
Where a collaboration or meeting service is used, relevant information may also be processed through the relevant technology provider.
### F. Technical and security information
When you use the website, we may automatically receive limited technical information necessary for operation and security, such as:
- IP address;
- browser and device information;
- date and time of requests;
- requested pages;
- session and authentication information;
- security events;
- error and diagnostic information.
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## 2. How We Use Information
We may use information to:
- respond to enquiries;
- assess requested services;
- prepare project requirements;
- review project feasibility;
- schedule meetings;
- prepare proposals;
- manage approvals;
- create and manage projects;
- provide client-portal access;
- track milestones and project progress;
- exchange project documents;
- provide project updates;
- deliver services and support;
- maintain project and audit history;
- protect accounts, systems, and information;
- detect or investigate misuse or security incidents;
- operate and improve the website and our business systems;
- maintain accurate business records;
- comply with applicable legal, regulatory, accounting, contractual, or administrative requirements.
We do not use submitted project information for unrelated advertising purposes without an appropriate basis or authorization.
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## 3. Project Tracking
When a project request is accepted, Powerhouse may create a project record that allows authorized users to follow relevant stages of the engagement.
Depending on the project, the client portal may display information such as:
- request or project reference;
- current project stage;
- completed stages;
- milestones;
- next required action;
- whether an action is required from Powerhouse or the client;
- planned dates;
- elapsed project time;
- time waiting for required information;
- estimated remaining time;
- customer-visible project updates;
- meetings;
- shared documents;
- approvals;
- delivery and completion status.
Estimated timing is provided for operational visibility and is not automatically a contractual guarantee unless expressly stated in an applicable agreement.
Internal Powerhouse notes, confidential internal records, credentials, private corporate documents, internal cost information, and other restricted information are not intended to be displayed to clients.
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## 4. Legal and Business Reasons for Processing
Depending on the circumstances and applicable law, Powerhouse may process information because it is necessary to:
- respond to a request made by you;
- take steps toward entering into a contract;
- perform a contract or provide requested services;
- operate and secure our systems;
- maintain legitimate business and administrative records;
- comply with legal or regulatory requirements;
- protect Powerhouse, its clients, users, systems, or rights;
- carry out a processing activity for which you have provided consent where consent is required.
Where processing depends on consent, you may withdraw that consent subject to applicable law and any processing that remains necessary for another lawful reason.
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## 5. Service Providers and Technology Partners
Powerhouse uses third-party technology and infrastructure providers to operate parts of its services. These may include cloud hosting, email and communications, collaboration and meeting services, backup, security, monitoring, and professional service providers.
These providers may process information only to the extent reasonably necessary to provide the relevant services and in accordance with applicable contractual, security and legal requirements.
Where required, additional information about relevant providers or international processing arrangements may be provided for a particular service or project.
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## 6. International Processing
Powerhouse operates in more than one jurisdiction and may use technology providers whose infrastructure processes information in multiple countries.
As a result, information may be processed or stored outside the country in which it was originally collected.
Where applicable law imposes requirements on international transfers of personal information, Powerhouse will apply the required safeguards, procedures, contractual arrangements, or authorizations.
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## 7. Sharing of Information
Powerhouse does not sell personal information.
We may disclose information where reasonably necessary to:
- provide requested services;
- operate approved technology service platforms;
- work with authorized contractors or service providers;
- obtain professional legal, financial, accounting, security, or technical assistance;
- comply with lawful requests from competent authorities;
- protect the security, rights, property, or legitimate interests of Powerhouse or others;
- complete a corporate transaction where applicable and legally permitted.
Private customer documents are not published as part of the public website unless the customer has expressly authorized publication and Powerhouse has independently approved it for publication.
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## 8. Security
Powerhouse uses technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
Depending on the system, these measures may include:
- authenticated access;
- role-based permissions;
- client/project access isolation;
- secure HTTPS connections;
- private document storage;
- access logging;
- audit records;
- upload validation;
- backup procedures;
- account and session security controls;
- restricted administrative access.
No information system can guarantee absolute security. We therefore continually review security controls and operational procedures appropriate to the information and services concerned.
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## 9. Retention
Powerhouse retains information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate operational, contractual, security, accounting, regulatory, or legal requirements.
Retention periods may differ according to the type of information.
For example:
- enquiries that do not become projects may be retained for reasonable business follow-up and recordkeeping;
- project records may be retained for the duration of the engagement and an appropriate period afterward;
- contractual, accounting, and legal records may need to be retained longer;
- security and audit records may be retained for security, accountability, and incident-investigation purposes;
- test or temporary information should be removed when no longer required.
Where information no longer needs to be retained, Powerhouse may delete, anonymize, or securely archive it as appropriate.
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## 10. Cookies and Sessions
The website may use essential cookies or equivalent session technologies necessary for functions such as:
- secure authentication;
- session management;
- language or user preferences;
- security protections;
- client-portal operation.
Powerhouse does not intend to deploy non-essential advertising or behavioral-tracking technologies without providing appropriate information and, where legally required, obtaining consent.
If analytics or other non-essential technologies are introduced in the future, this notice and any relevant consent mechanism will be updated accordingly.
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## 11. Your Rights
Depending on the applicable law and your circumstances, you may have rights concerning your personal information, including rights to request:
- information about how your data is processed;
- access to information concerning you;
- correction of inaccurate or incomplete information;
- deletion of information where legally applicable;
- objection to certain processing;
- withdrawal of consent where processing is based on consent;
- other rights provided by applicable law.
Some requests may be limited where Powerhouse must retain information for contractual, legal, security, evidentiary, or other legitimate purposes.
To exercise a privacy right, contact:
**ssupport@powerhouseadvancedtechnologies.com**
Powerhouse may take reasonable steps to verify your identity before responding to a request involving personal information.
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## 12. Burkina Faso
Where the processing of personal data is subject to Burkina Faso law, applicable requirements concerning the protection of personal data apply.
Individuals may also have the right, where applicable, to contact the **Commission de l'Informatique et des Libertés (CIL)** concerning the protection of their personal data.
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## 13. Children
The Powerhouse corporate website and project-management services are intended primarily for businesses, organizations, professionals, and persons seeking Powerhouse services.
We do not intentionally request personal information from children through the general corporate contact and project-intake functions.
Where a Powerhouse service or project legitimately involves information concerning children, such processing must be handled under the requirements and safeguards applicable to that specific service.
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## 14. Automated Processing and Artificial Intelligence
Powerhouse provides artificial-intelligence, automation, and data-related technology services, but offering those services does not mean that information submitted through the corporate website is automatically used to train artificial-intelligence systems.
Powerhouse will not use confidential client project information to train a public or general-purpose AI model without an appropriate authorization or other valid basis.
Where an individual project involves AI-assisted processing of customer information, the relevant project terms, instructions, safeguards, or disclosures may provide additional information.
Powerhouse does not currently rely on the corporate website to make solely automated decisions that produce legal or similarly significant effects concerning website visitors.
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## 15. Third-Party Links
The website may contain links to clients, partners, technology providers, or other third-party websites.
Powerhouse is not responsible for the privacy practices of independent third-party websites. Their own privacy notices and terms apply when you use those services.
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## 16. Changes to This Notice
Powerhouse may update this Privacy Notice when:
- website features change;
- processing activities change;
- new services or integrations are introduced;
- applicable requirements change;
- operational or security practices are updated.
The current version and effective date will be published on this website.
Where an important change materially affects how existing client information is processed, Powerhouse may provide additional notice where appropriate.
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## 17. Contact
For questions concerning this Privacy Notice or the handling of personal information, contact:
**Powerhouse Advanced Technologies**
Email:
**ssupport@powerhouseadvancedtechnologies.com**
Website:
**https://www.powerhouseadvancedtechnologies.com**
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